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Privacy Policy  


Our Commitment to Privacy Protection
At Azul Balikbayan, safeguarding your private information is our top priority.

This Privacy Policy governs the collection and use of data. All references to Azul Balikbayan in this Privacy Policy refer to the same entity unless otherwise indicated. The Azul website is an E-commerce and Shipment tracking site. By using the Azul Balikbayan website, you agree to the data practices outlined in this statement.


Collection of your Personal Information  

Our Approach to Collecting Personal Information
At our site, we put a premium on your privacy. We will never collect your personal information without your consent. However, certain products and services may require you to provide specific personal information. This can include registering for an account, entering contests, subscribing to third-party offers, sending us an email, or purchasing products on our site. Rest assured that any information you provide us will only be used to communicate with you regarding the products and services you requested from us. We may collect additional personal or non-personal information in the future, but we will always be transparent about how we use it.


Sharing Information with Third Parties  

Azul Balikbayan does not sell, rent or lease its customer lists to third parties.  


Azul Balikbayan's Data Sharing Policy

Azul Balikbayan may collaborate with trusted partners to perform statistical analysis, support customer inquiries, arrange deliveries, or send you emails or postal mail. To ensure the privacy and security of your personal information, these third-party services are restricted from using your personal information unless it's for the specified purposes of providing services to Azul Balikbayan only. Additionally, they are mandated to maintain the confidentiality of your information.


Azul Balikbayan's Personal Information Disclosure Policy

Azul Balikbayan might disclose your personal information without prior notice in the following situations: (a) to comply with legal processes or the law; (b) to safeguard and defend Azul Balikbayan's rights and property; and/or (c) to act under emergency circumstances that protect the well-being of its users or the general public.


Automated Data Collection

Azul Balikbayan can automatically collect data about your computer's hardware and software, such as your IP address, browser type, domain names, access times, and referring website addresses. This is done to guarantee the proper functioning of the service, maintain its quality, and gather overall statistics on the Azul Balikbayan website's usage.


Links Disclaimer

Please note that our website includes links to external sites. We do not take responsibility for the privacy policies or content of these websites. We encourage all users to be mindful of their internet activity and to review the privacy statements of any website that collects personally identifiable information.


Protecting Your Personal Information: Azul Balikbayan's Security Measures

Azul Balikbayan prioritizes the security of your personal information and takes the necessary steps to prevent unauthorized access, use, or disclosure. To achieve this, we utilize the following methods:

  • SSL Protocol

Whenever personal information, such as a credit card number, is transmitted to other websites, we ensure it is protected via encryption, such as the Secure Sockets Layer (SSL) protocol.


Protecting Your Personal Information

Our team is dedicated to implementing proper security protocols to safeguard against any unauthorized access or alteration of your personal information. However, it's important to recognize that no data transmission over the internet or wireless network is entirely secure. Therefore, while we make every effort to protect your personal information, please note that (a) the internet has inherent security and privacy limitations that are beyond our control and (b) the security, integrity, and privacy of any exchanged information and data between us through this site cannot be guaranteed.


Right to Delete Personal Information

Once a verifiable request has been received from you, we will delete your personal information from our records, and direct our service providers to do the same, subject to certain exceptions as outlined below:

  • Exceptions to this policy may apply in the case of completing a transaction for which the personal information was collected, detecting and resolving errors, enforcing legal obligations, exercising freedom of speech, and complying with the California Electronic Communications Privacy Act among other legal exceptions.



Please be aware that your request to delete your personal information may not always be possible if it is required for the following reasons:

  • Completion of the transaction or service you requested, or to fulfill the terms of a written warranty or product recall in accordance with federal law.

  • Protection against malicious, fraudulent, or illegal activity and prosecution of those responsible.

  • Debugging to correct errors that impact existing functionality.

  • Exercise of free speech, or to ensure another consumer's right to exercise theirs, or exercise another right provided by law.

  • Compliance with the California Electronic Communications Privacy Act.

  • Conducting scientific, historical, or statistical research in the public interest, where deletion of the information may impair such research and we have obtained your informed consent.

  • Solely for internal use that aligns with your relationship and expectations with us.

  • Compliance with any legal obligations.

  • Any other lawful use of your personal information within our business context.


Policy on Children Aged Thirteen and Under

We do not intentionally collect personal information from children under the age of thirteen. If you are under the age of thirteen, we require you to obtain consent from your parent or legal guardian before visiting our website.


E-mail Communications  

Occasionally, Azul Balikbayan may reach out to you via email to share important updates, promotional offers, alerts, confirmations, surveys, and/or general communication. 


Updates to this Disclosure

Azul Balikbayan may modify this Privacy Policy periodically. We will notify you of significant changes in the way we handle personal information by sending a notice to the email address listed in your account, by posting a clear notice on our website, and/or by updating the privacy details on this page. By continuing to use the Site or Services provided through this Site after such changes, you: (a) acknowledge the revised Privacy Policy, and (b) accept and adhere to the amended Policy.


Contact Details

If you have any inquiries or comments regarding this Statement of Privacy, please don't hesitate to contact us at Azul Balikbayan. In the event that you believe Azul Balikbayan did not follow this Statement, please contact Azul Balikbayan at:


Azul Balikbayan  

15300 Valley View Ave, La Mirada, CA 90638  


Email Address:


Telephone number:  



Effective as of July 28, 2023

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